Empress Immersive -
Privacy Policy

Last updated: 1st July 2025

EmpressVR is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or participate in our community and cooperative activities.

Who We Are

Empress Immersive LTD is a UK-based cooperative business. We provide access to virtual events, collaborative spaces, and education. For the purposes of UK data protection law, EmpressVR is the Data Controller of your personal data.

What Data We Collect

We collect the following types of personal data:

Website Visitors:

  • IP address

  • Browser type and version

  • Pages visited and time spent on site

  • Cookies (see “Cookies” section below)

Membership Applicants & New Members:

  • Full name

  • Email address

  • Phone Number

  • Date of birth

  • Country of residence

  • ID verification documents (for legal compliance)

  • Payment information (processed securely via third-party provider)

  • Communication channel preferences (eg. WhatsApp or Discord)

Community Members:

  • Communication channel preferences (eg. WhatsApp or Discord)

  • Phone Number (for WhatsApp community)

  • Attendance at meetings and events

  • Submitted feedback and survey responses

How We Use Your Data

We process your data for the following purposes:

  • To provide access to our website and services

  • To manage and process membership applications

  • To verify your identity for UK legal compliance

  • To communicate with you about events, meetings, and community updates

  • To maintain records for governance and accountability

  • To respond to your enquiries or support requests

  • To improve our website and services

Legal Basis for Processing

Under UK GDPR, our lawful bases for processing your data are:

  • Consent – for communications and marketing

  • Contract – to deliver membership services

  • Legal obligation – for identity verification and co-operative governance

  • Legitimate interests – to grow and manage a secure, sustainable community

How We Share Your Data

We do not sell your data. We may share it with trusted service providers (e.g., payment processors, ID verification services, or website hosts) solely for the purpose of delivering our services. All partners are GDPR-compliant.

We may also share data if required by law or regulatory authority.

Data Retention

We retain your data only as long as necessary for the purposes described. Membership data is stored for the duration of your membership and a reasonable period afterward, unless legally required to retain it longer.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict processing

  • Data portability

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email us at datacontroller@empressvr.com.

Cookies

Our website uses cookies for basic functionality and to improve your experience. You can control cookie settings through your browser.

Security

We use encryption, access controls, and secure storage practices to protect your data. However, no method is 100% secure, and we encourage members to use strong passwords and protect their own information.

Contact Us

If you have questions about this policy or how your data is handled, please contact:

Empress Immersive LTD
Email: datacontroller@empressvr.com
Registered in the UK